When we sell a firearm to someone over the internet, we DO NOT ship to the individual.

We send the firearm to an authorized FFL (Federal Firearms Licensee) in their area, that FFL then follows all local and federal restrictions for turning over the firearm to the purchaser.

IF YOU HAVE NOT HAD A FIREARM SHIPPED via ONLINE SALE BEFORE – Don’t sweat it! We have shipped thousands of firearms across the United States. We can walk you through the steps, as well as help you locate an FFL to have your firearm shipped to.

The answer is YES!

Although we tend to lean towards FED EX, we do often ship UPS per request. 

USPS is only used for parts and accessories.

All packages are insured and tracking numbers are provided to recipients, once the package is packed and awaiting pickup.

Absolutely!

We like to keep our transfer fee as low as possible, transfers are ONLY $25.

Every dollar spent = 1 point
100 points = 1 dollar

Points, like gift cards, can be used on anything on our website, from webinars to physical purchases.

We are proud to offer a 5% Discount for Active and Retired Military / LEO Members.  Thank You for you Service! 

To get the discount, please have an account created and send your account info along with proof of your eligibility to support@jb3customs.com. You will receive an e-mail once your account is updated.

We offer layaway on certain items at our sole discretion. We are under no obligation to offer this option to anyone on any item under any circumstances. This is a courtesy we may choose to extend and nothing more.

Our normal terms are 25% downpayment at time of order and 60 days to complete payments. We may, at our sole discretion, amend these terms to offer a longer payoff term but will in no circumstance accept less than 25% as a downpayment.

You have the right to cancel your layaway order for a refund at any time before payoff by notifying JB3 CUSTOMS LLC. We will assess a 15% restocking fee on canceled layaway orders. The exception is an item we special order for you which WILL incur a 25% restocking fee.

You can find the status of the webinars for which you’ve registered in your Account Dashboard. Here, you can see if a webinar is sold out and waiting to be broadcast. If a webinar has begun broadcast, there will be a link to the video available in your dashboard.

Webinars run after every seat is filled, in the order in which they were sold out. If a webinar that you registered for has not yet run, there may be other webinars scheduled in front of it.

You will receive a phone call from us. If this is the first firearm you’ve received from us, you will need to find an FFL local to whom you want us to transfer the firearm. Once your FFL e-mails their license to us at:

transfers@jb3customs.com        

With YOUR NAME in the subject of the e-mail, we will ship the gun out to them, and you can pick it up from them.

We do not charge any fees, shipping or otherwise, however the FFL you choose to have the firearm transferred to may charge you a transfer fee.

Of course! We ship firearms, ammo, and accessories, to all 50 states.

When we ship firearms or other serialized goods, we ONLY ship them to other LICENSED FFL’s.

If you have never shipped a firearm before, don’t be nervous, its SUPER simple! The chances are, we have probably shipped to an FFL in your area if you do not have one in mind already!

You will receive notification via text and e-mail just before the webinar goes live. If you haven’t received any notifications, and you’re sure your contact information is up-to-date, then the webinar probably has not run yet. Check your account dashboard for up-to-date information on webinars you have purchased.

Webinar links are available in your account dashboard for up to 30 days after broadcast.

No, the attendance list is generated when you purchase a seat. It is not necessary to watch the webinar live in order to have a chance at being picked as the Winner.

You can email us at support@jb3customs.com.