Receiving an FFL Transfer through JB3Customs is fast, easy, and hassle-free! Please follow the easy step-by-step guide below:

First, complete your transaction with the seller or dealer; then send an email to: support@jb3customs.com and include ALL of the following information for EACH transfer:

1. The DESCRIPTION of the firearm(s) with any order, invoice, or auction numbers.
2. The SELLER’s information — name of person or business, a reliable phone number, and email address or fax number. We MUST have an e-mail or fax for your seller/dealer.
3. The BUYER’s information — full name (with any nickname), a reliable phone number, and email address.

Upon receiving all of the information above, we’ll gladly contact the seller/dealer on your behalf and initiate the FFL Transfer. You will also receive a forwarded copy of our correspondence for your records. *Any missing or omitted information will delay the transfer process. Please submit the information above even if we are “on file” with your seller to decrease the chance of any errors or missing information from the seller in the package.

Secondly, please wait for a call from us.

PLEASE READ:
If you are tracking the shipment, there is no need to call the shop to inquire about the status of your transfer, and please do not show up at the shop if tracking shows that we signed for your item. We are a Home-Based Business and operate BY APPOINTMENT ONLY. Please give us time to process the shipments properly, in accordance with federal regulations, in the order that they’re received. We assure you that you WILL be contacted within 24 hours, so we kindly ask you to wait for a call from us.

When the item arrives, per federal law, we inspect it to verify that the serial number on the actual firearm(s) matches the seller’s paperwork. Then we have to log it into our ATF Firearms Log.

We do allow customers ONE (1) full week (from the date of pick-up call or voicemail) to pick up their transfer. Because vault space is limited, any longer time will require previous consent and/or agreed-upon storage fees.

We are always here to help. We will help you through the entire process so that the transfer goes smoothly, and you can receive your firearm quickly.